Terms & Conditions
How your Intelligent Worming Programme will operate
1. EPLA Ltd will guarantee these benefits that will be provided by an Intelligent Worming Programme.
a. To determine the level of the worm burden at a given point in time.
b. To recommend the chemical compound that will be most effective.
c. To eliminate excessive and over worming where it has been determined from worm count results that parasite infestation is low.
d. To design an annual worming program that addresses the individual circumstances of each customer.
e. To stop the development of parasite resistance to anthelmintic drugs.
2. The worming programme will only work if the following has been accurately provided. Any inaccuracies could result in the programme becoming ineffective. EPLA Ltd cannot be responsible for any increase in worm burden following inaccurate information being provided:
a. The weight of the animal should be determined in kg’s with a weigh tape before every wormer.
b. Any changes in pasture management, fields, grazing companions or any other relevant information should be immediately notified.
c. If a mare is sent to stud and put into foal then this must be notified.
d. All worm egg counts and wormers must be actioned on the date in the programme. A tolerance of two weeks can be accommodated in this but only if we are notified of the actual date of treatment.
3. An annual worming program can be designed following the results of a worm count analysis, together with data on husbandry practises and pasture management. The worming programme will be forward within 14 days of us having received all such information.
4. Worms are parasites that spend a proportion of their life cycle externally to the host animal. Any worming program can only eliminate internal eggs, larvae and adult worms at any given point in time. It can only be effective in complete elimination if it is combined with correct husbandry and pasture management practises.
The degree of external larvae populations will directly affect the effectiveness of the worming program. This external population cannot be directly exterminated. It cannot also be directly measured although its size can be inferred from comparing the trend in worm count results over a 12 – 24 month period.
Due to the above factors, outside of our control, EPLA Ltd cannot guarantee the effectiveness of the program on the elimination and control of the worm population.
EPLA Ltd can guarantee that the products and program recommended will contain the correct chemical compounds that will attack the parasites identified in the worm count results.
5. EPLA Ltd can guarantee to ship all products identified in the annual program seven days in advance of treatment.
6. Each Intelligent Worming Programme is specific to the customer it was designed for. Title to the program remains permanently with EPLA Ltd.
7. In the event of the program information being communicated to and followed by a third party , EPLA Ltd accept no liability for any consequences to the third party.
8. The weight of a horse can alter by up to 200kg between grazing seasons. Please use the weigh tape regularly to check seasonal weight changes. This is critical to ensuring that the correct dosage is given. Always round up to the nearest 50kg, when selecting the dosage on a syringe, never round down. [eg. If the tape shows a weight of 205kg set the syringe to 250kg]
9. Should any worms or larvae be visible in the dung after any treatments then please inform us as soon as possible. Also if there are any adverse reactions following the wormer applications, such as diarrhoea, lethargy, lack of appetite or colic, please inform us.
10. Should any positive readings be returned from the worm egg counts then the worming program will be amended and a short term targeted chemical treatment will commence for the equines that need it.
11. It is quite normal for the worm egg counts results to increase initially once Intelligent Worming commences. This is not a cause for concern but simply the normal working of the parasite reduction process.
Price of Intelligent Worming and Payment Conditions
These payment conditions are in addition to those contained in our standard terms of trading.
1. The quoted price is only valid if the equines are within the weight range that the programme was initially priced at. Our standard quoted prices assume a maximum weight of 575kg. If additional syringes are required when confirmation of actual weights are received then an additional invoice will be raised for any additional syringes at the current unit prices on www.wormersdirect.com.
2. Unless stated otherwise the programme prices assume that a maximum of six treatments are included in the standard quoted price. If medium to high worm egg count results are received and additional treatments are required then an additional invoice will be raised for any additional syringes at the current unit prices on www.wormersdirect.com.
3. In many programmes where there is spare paste in the syringe after the correct dose has been given this paste is utlised either for another horse on the programme or for a treatment later in the programme. If you do not save this paste then the additional syrnge will be charges at the current unit prices on www.wormersdirect.com
4. The customers account balance must always be zero at the start of a new twelve-month agreement, otherwise our standard default terms will apply.
Cancellation
1. Either party giving the other one months notice can cancel this agreement, at any point in the twelve month period.
2. When an Intelligent Worming Programme is cancelled the credit value will be calculated using the following method:
A, The membership fee is not refundable. This is calculated using the current website price www.intelligentworming.co.uk
B, All products sent out will be charged at the current unit price on www.wormersdirect.com
C, The difference between the initial programme invoice and the sum of A+B above will be the credit value
D, Any sums owed to EPLA Ltd will be payable within 10 working days, of the credit date.
E, Any refund due to the customer will be paid within 10 working days, of the credit date.
3. In order to be able to guarantee prices for a fixed period advance purchasing of product is required. Any product that has been purchased for the Customer becomes the property of the customer in the event of cancellation or default. This product will be despatched and invoiced to the customer and becomes immediately due and payable. The costs of carriage are chargeable in this instance.
4. In the event of cancellation by EPLA Ltd title to the worming program is transferred to the customer.
5. If cancellation is due to the death of an animal then EPLA Ltd will make every effort to minimise the effect of clause 3 above. Product will only be chargeable if it is a special order product. The ordering of these products will be advised to the customer before stock ordering is undertaken. The program can be immediately cancelled and if the balance of the account is paid in full within ten working days then no penalties will apply.
